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DigitalNOW is an original business and technology podcast by Logic20/20. In each episode, host Matt Trouville interviews a new expert to learn about industry trends, fascinating new tech, shifting customer expectations, and the steps every business can take to stay ahead.
Episodes

Wednesday Jul 21, 2021
Change Management shouldn't be scary
Wednesday Jul 21, 2021
Wednesday Jul 21, 2021
In this episode of DigitalNOW, Tennille Gruman joins Matt to talk about the benefits of change management, clear up some misconceptions about the process, and what its future may look like.
If you would like to learn more about our change management solutions, visit our page here: https://www.logic2020.com/change-management.

Thursday Jun 17, 2021
Connecting Tools & Business Users in "Model" Fashion
Thursday Jun 17, 2021
Thursday Jun 17, 2021
In this episode of DigitalNOW, Anna Emmett joins us to talk about the pain points of enabling business outcomes through the use of tools, how to get the most out of your investments with these tools, and the model-sharing framework.
Anna is a Solutions Architect who has been working in Systems and Business Analysis since 2007. She's also worked as a Program Manager and Systems Analyst Lead in our Digital Transformation practice.

Monday May 24, 2021
A 360 Solution to Customer 360
Monday May 24, 2021
Monday May 24, 2021
In this episode of DigitalNOW, Alexis Greenwood joins us to talk about Salesforce, and their single view of the customer. She shares what exactly "single view of the customer" means, what pain points we have seen that have led our clients to this solutions, and the main business outcomes you can see.
If you would like to learn more about our Salesforce solutions, visit our page here: https://www.logic2020.com/salesforce.
Alexis is a Manager in our Digital Transformation practice who is focused on offerings development and innovation. She is currently the Salesforce Offering Lead, and has worked to on engagements and offerings leveraging Salesforce. She also manages our Salesforce partnership.

Thursday Apr 15, 2021
Machine Learning for Good
Thursday Apr 15, 2021
Thursday Apr 15, 2021
Thanks to advancements in machine learning, companies are now using this application of artificial intelligence to change the world. And right now, we could all use a little more good in the world. This tool can help us quickly find patterns, predict outcomes, and prevent crisis. Some of the ways it's currently being used is to prevent wildfires, predict natural disasters, or even predict which students are at the highest risk of dropping out of school.
In this episode of DigitalNOW, we're joined by Logic20/20 Lead Product Manager, David Williams. He explains more about what machine learning is, what technologies people are using, and how various organizations are using machine learning for good.
David Williams is a Lead Product Manager in our Digital Transformation practice at Logic20/20. Since receiving a Master of Science from the University of Denver, he has spent the last 11+ years working in product management roles across industries. David took a specific interest in machine learning after seeing the benefits his past company saw when manufacturing various software applications.

Thursday Mar 18, 2021
Toilet Paper Shortages & Supply Chain Resiliency
Thursday Mar 18, 2021
Thursday Mar 18, 2021
Supply chain resilience is the supply chain's ability to be prepared for unexpected risk events, responding and recovering quickly to potential disruptions to return to its original situation or a more desirable state. There was no greater unexpected risk-event in recent years than the COVID-19 pandemic.
COVID is unique in that supply was disrupted across the globe and caused major shifts in demand. In this episode, we're joined by Logic20/20 consultant, and supply chain expert, Elaine Cao. She explains what it means to be supply chain resilient, how to mitigate risk, and the major trends companies are seeing as they aim to be more flexible. She also speaks to how COVID has impacted supply chains across the globe and across industries. This could be everything from food supply, to the crazy toilet paper shortages we've been experiencing this past year.
Elaine Cao is an experienced business leader with experience in identifying market opportunities, creating meaningful solutions, and delivering bottom-line impact. She has spent the last 18 years of her career working in supply chain in operations, and has a personal and professional interest in supply chain management. Elaine has a Masters in Engineering Logistics and Supply Chain Management from the Massachusetts Institute of Technology.

Thursday Feb 18, 2021
Transform your digital marketing without being "creepy"
Thursday Feb 18, 2021
Thursday Feb 18, 2021
Matt sits down with Digital Marketing guru, Director Eric Nelson, to discuss Digital Transformation in the marketing space.
Eric discusses what he's seeing in the market right now, the interactive relationship between organization and consumer, personalization and targeting, and data governance. Also, have you ever talked with your friend about a product and then seen it in an Instagram ad two seconds later? Eric teaches Matt why marketing can sometimes come off as creepy and how to avoid it.
Don't miss episode 3!

Thursday Jan 21, 2021
The future of automation: Is terminator to blame for our fear?
Thursday Jan 21, 2021
Thursday Jan 21, 2021
Automation... what is it? Is it a robot? Is it software? What exactly does it look like?
If businesses are to stay competitive in the new year, speed their time to market, and reduce costs, automation is a critical part of any strategy. In this episode, we're joined by Logic20/20 manager, and automation expert, Amit Unadkat. He discusses various AI technologies, the current disruption to the market, and the top automation trends for 2021.

Wednesday Dec 16, 2020
The Power of Jui Jitsu and a Data Driven Culture
Wednesday Dec 16, 2020
Wednesday Dec 16, 2020
In this episode, we're joined by Logic20/20's Director of Visual Analytics, Nick Kelly. He discusses more about data, data literacy, and building a data driven culture. He dives into how current events have affected our working environments and the biggest trends for 2021.